Customer AI Assist
Answer More. Interrupt Less.
Your 24/7 frontline teammate. Accurate. Aligned. Always available.
Customer AI Assist is your always-on, brand-aligned assistant that handles routine inquiries across every channel — web, email, SMS, chat, and phone. Trained on your documents and never off script, it resolves over 70% of questions automatically, while your team stays focused on what only humans can do.
What It Does
Customer AI Assist delivers accurate, instant support — anytime, anywhere.
· • Answers customer questions via web, email, chat, SMS, and phone
· • Handles FAQs, schedules, menus, directions, policies, and more
· • Seamlessly escalates to humans when needed
· • Reduces call volume, wait times, and staff interruptions
Why It’s Different
Built with trust, not tricks. This isn’t a chatbot experiment.
· • Never guesses — it only answers from your approved FAQs and documents
· • Doesn’t impersonate your staff — it’s transparent and accountable
· • No vendor lock-in — it runs on secure, private infrastructure
Why It Matters
Customer expectations are 24/7. Your service should be too — without exhausting your team.
· • Deliver consistent, on-brand answers day and night
· • Let your staff focus on high-touch, high-value work
· • Reduce friction, improve satisfaction, and build loyalty
Real Results — Case Study Previews
Howdy Owl automated over 700 inquiries, resolving 95% of them instantly. Owners gained back time and focused on growing their business — without compromising service.
Bundy Family Dentistry reduced repetitive calls and empowered their staff to deliver better care. Patients got answers faster, while the front desk stayed focused and less overwhelmed.
[ Read More → Use Case Hub ]
The Voice of Customer AI Assist
Think of it as your most reliable frontline teammate — available 24/7, trained on your voice, and never off message. It doesn’t replace people. It reinforces them — making your frontline stronger than ever.